General terms and conditions of Contracting

This document is also available in PDF: Please read these terms carefully before hiring any of our packs. By placing your order Sukartean, you agree to be bound by these conditions of purchase. This document is available to the customer on the website document that can be downloaded, printed, stored, or displayed at any time by the customer.

1 Identification of the contracting parties.

These general conditions of contract services provided by Sukartean, subscribe Malangre one hand by Vera Gorka and Iban (hereinafter Sukartean) with CIF J71132088, residing in Monastery Street 2nd Fitero # 13 B, 31011, Pamplona (Navarra ), and contact address, and otherwise by the client, whose personal data are recorded by him in the order form to complete once accepted these terms. These personal data are entered directly by the customer, therefore Sukartean understood to be true, accurate and current, as requested in the order form, the customer accepts the obligation to provide only true, accurate, current and complete data, and update them as necessary to keep it true, accurate, current and complete. In the event that third-party data is provided, the client declares the consent of the holders thereof to said data communication Sukartean exonerated from all liability. Sukartean, however, gives the customer the possibility to correct the possible mistakes or inaccuracies in such personal information if, at the time that the confirmation of the recruitment pack is confirmed, the client will detect the error, so the customer you can respond to the confirmation email Sukartean, and correct or amend any incorrect or incomplete. You represent that you are of legal age (over 18 years) and have legal capacity to contract the services offered, according to the general conditions of contract, which states understand and accept. In the case of underage recruitment, authorization of parents or guardians to enjoy the service contract is required. Sukartean not responsible for the accuracy of the data provided by the user and therefore can not verify the age of them.

2 Content and information provided on the website.

Sukartean reserves the right to modify at any time the characteristics of the commercial bids submitted on the website. Sukartean provides business information in a truthful manner. This information, on occasion, may contain a typographical error. In this case, at all times outside our control, it shall immediately be corrected. If the typographical error occurs in any of the prices of our products and a customer has made a purchase decision based on that error, it will immediately Sukartean and optionally the client is entitled to cancel your order at no cost to you. The contents of the website could sometimes show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the order at no cost to you. Services contracted by the customer are solely those indicated in Sukartean website, running the client any product or service consumed by himself or his companions that were not explicitly included in the pack hired , vg. drinks cabinet bar, telephone calls from the room, etc.

3 Obligations regarding conservation messages regarding transactions.

Both parties Sukartean and client expressly agree to the conservation of all information entered into between them, as proof of transactions electronically.

4 Formation of contractual intent and validity of the contract.

These general conditions of contract will become part of the contract at the time the client to confirm the purchase of the corresponding pack. Therefore, it is necessary that the client understands these general terms and conditions and understand that these are enough and sufficient to exclude the error in the formation of consent.

5 Sales System.

Hiring the packs will be conducted through four steps:

A. THE PACK: In this step, you can proceed to select the services you want to hire, the final price of it appearing, including VAT it is appropriate to apply, as select services, people and date.
B. CUSTOMER DATA: this step once the terms and conditions will be accepted and the mouse click “Buy”. In this step, you review the purchase made and provide personal information, which must be true, accurate, current and complete, upon acceptance of the Privacy Policy.
C. INSURANCE PAYMENT: In this step, you provide the information necessary for the recovery of the entire contract pack. This amount is not refundable, except the right of withdrawal. Payment will be made through PAY PAL ® platform
D. SUMMARY: This step is a summary of the contract and the price paid pack appears.
Once the entire pack paid, the customer will receive an email from Sukartean where you will be informed of the choices you have regarding accommodation, gourmet shop and restaurant, having to respond to that email within 48 hours. In response to the email sent by the client, select the services you want to hire, Sukartean shall send a confirmation email of the booking. Within 24 hours of sending the email confirmation of the order, the customer may contact Sukartean to correct any errors that were detected in it. The following full subscription pack from Sukartean days they will contact the customer to tell the routine of the service.

Payment 6.

In order to manage the payment, made ​​available to the client the following payment methods: Payment by Paypal: within this secure payment platform, customers can choose to pay with pay pal account by credit card or debit must be subject to the conditions of this platform (

7 Right of withdrawal.

You agree that Sukartean notify through these General Terms and Conditions, your rights as a consumer and / or user, under Royal Legislative Decree 1/2007, of 16 November, approving the revised text of approved the General Law for the Defence of Consumers and Users and other complementary laws and in accordance with Law 34/2002, of 12 October, Services on the Information Society and Electronic Commerce. You under these regulations, the user is informed of the right to cancel the service contract, may exercise that right by any means permitted by law. Under the provisions of art. 102 RDLeg 1/2007 cited in its current wording given by Law 3/2014, of 27 March, the customer has a period of 14 days from the contracting of services to desist from it. However, according to art. 103rd) of this regulation, the customer may not exercise this right of withdrawal if the enjoyment of the pack has begun contracted with their conformity and with the recognition on his part that he is aware that, once the contract has been fully implemented, it will have lost their right of withdrawal. Similarly please note that under art. 103 L) does not fit the withdrawal in respect of the provision of housing to serve purposes other than housing, transportation of goods, car rentals, food or recreation related services, if the contract provides for a date or a period specific implementation. You may notify us of your decision to withdraw from the contract through a clear statement by a letter sent by post or email to the addresses indicated in paragraph 1 of the present general conditions of contract. To do this you can use the model withdrawal form is given in Annex A, although its use is not mandatory. To comply with the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline. The proper exercise of the right of withdrawal will mean the return of the sums paid by the hiring of the service as soon as possible, but in no case shall this period exceed 14 calendar days of knowledge of the right of withdrawal by the customer, using the same payment method as you used for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any costs as a result of repayment.

Notes 8 client.

The client agrees Sukartean at all times to provide truthful information about the data requested in user registration forms or placing an order, and keep them updated at all times. Customer agrees not to use the service for illegal purposes. In the case of illegal conduct by the client, Sukartean, it may refuse the contracted service, the customer returning the amounts paid by them, if the contract is not finally concluded. The client agrees to respect schedules and itineraries set by the organization, being the sole responsibility of any breaches thereof, losing the right to the contracted service Failure to follow the instructions provided by Sukartean leaving no room any compensation or damages for this cause or other causes beyond Sukartean. The customer agrees to accept all terms and conditions contained in these Terms of understanding that reflect the best possible service for the type of activity performed Sukartean.

9 All rights reserved on content.

These general conditions of contract does not constitute a license to Customer to use the trademark, the content, design, structure, databases, etc … whose ownership belongs to Sukartean. The client agrees to respect the rights of existing intellectual property on the website not use the content without permission of the owner, can extend this information in the legal notice of the web.

10 security, confidentiality and data protection.

Sukartean guarantees the security and confidentiality of all communications with their customers. All payment transactions are conducted on-line through a secure server, based on the standard SSL protects data against attempted rape by third parties. The purchase process data are stored in a database designed for this purpose. Sukartean guarantees the protection and confidentiality of personal data, addresses, payment and any other information provided to us by our customers in accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data. All information provided by our customers or their employees Sukartean will be included in a file of personal data created and maintained under the responsibility of Sukartean. These data will be used to manage the relationship with the User, adequately provide the requested service, comply with the requirements of billing, accounting and auditing of the company, perform statistical analyzes, verifying credit cards and other payment cards, as well as commercial communications by email about other services sold through the website and Sukartean Sukartean consider that could be of interest to the customer, being similar to those employed in the case of commercial communications via e-mail or equivalent, the fact submit your information to Sukartean implies your express permission to send commercial information through this medium. If the customer does not wish to receive commercial communications by electronic media can come at any time emailing Sukartean the following address In compliance with Organic Law 15/1999 of 13 December , Sukartean customers may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to the address indicated in the heading of these conditions of purchase. In the event that the information supplied is associated with a purchase, the Spanish legislation obliges us to maintain at least five years so it can not be deleted or corrected if the customer requests it. Similarly, for the necessary contracted services, you agree that Sukartean communicate your personal data to the service provider that the client reserves (either restaurant, taxi, hotel, etc.). Also, in cases other than you who should benefit from the purchase made, you agree explicitly to obtain the consent of those third parties who should benefit from it, before its data with Sukartean, for processing of data for the purposes described above.

11 Severability.

If any of these terms outside unlawful hiring, and therefore invalid, it shall not affect other provisions that are in accordance with law, therefore, the parties agree to renegotiate those terms or conditions of service that will result null and incorporate the rest of the valid conditions.

12 Governing law and jurisdiction.

The purchases made in are subject to Spanish law. In case of any conflict or discrepancy the applicable jurisdiction will be the courts or tribunals of Pamplona. This information is also available in other languages. In case of discrepancy between the translation into other languages ​​and the Castilian version, the latter shall prevail. Last updated on November 14, 2013